CASE STUDIES
Below are some example case studies of outcomes we've helped our clients achieve.
BUSINESS COACHING & STRATEGY CONSULTING
Visionstream (now Ventia): Telecommunications Network Construction Services. We ran a comprehensive strategic conversation process for Visionstream, who are Telstra’s largest contractor and built the NBN network. We conducted pre-workshop interviews with team members, customers, and major suppliers. As a result of our work, a range of innovation opportunities were identified, as well as cost reduction opportunities where inefficiencies were affecting profits.
Family & Community Services NSW (now Department Of Communities & Justice NSW): Child Protection Agency for the NSW region. We facilitated multi-stakeholder strategic conversations for a diverse group of not-for-profits and government agencies in the child protection space in NSW. One of the innovation projects that came out of the strategic process was the Central Coast Multi-Agency Response Centre, which brought a range of services under one roof and was a prize winner at the Good Design Australia Awards ceremony.
EXECUTIVE COACHING
The Head of eCommerce at Nespresso became more communicative with her peers, realising conversation was often more effective in solving problems than sending emails.
The Chief Information Officer of property investment group Charter Hall gave more responsibility to her team to run meetings without her, creating an environment where team members were more engaged and having a lot more fun in their roles, and our client had her time freed up for other things on her plate.
The Head of People at marketing services provider Salmat transitioned smoothly into a new senior executive position and effectively resolved challenging internal staffing issues within the organisation.
The Head of Communications at Transport NSW felt more confident to make decisions and assert different views with peers and senior managers. This led to a significant increase in the engagement levels of team members.
CORPORATE TRAINING
Port Waratah Coal Services: Global Coal Export Operator. We ran team engagement workshops for the entire PWCS team over a period of 2 years, supporting the leadership team to engage the whole company in the new organisational strategy and direction.
Port Of Newcastle: World’s Largest Coal Export Port. We ran co-design training workshops for a range of divisions within PON. Attendees were trained in the ability to find innovative solutions to organisational challenges using a collaborative approach.
Opportunity International Australia: A Microfinance Lending Charity. We coached several senior executives at this Australian affiliate of the global Opportunity International charity. We ran coaching training workshops for the Australian group of People Managers, training them to develop their coaching skillset to be able to better coach their teams for high performance.
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